Shipping & Delivery
1. Shipping Cost:
1) Unless otherwise agreed, delivery will be made to the delivery address indicated by you.
2) The price depends on the weight of product, the origin, the destination, the shipping method and warehouses, and other considerations.
2. Delivery scope:
We can deliver to the countries as following:
Destination Country |
|||
UK |
Luxembourg |
Hungary |
Slovakia |
France |
Ireland |
Latvia |
Slovenia |
Germany |
Bulgaria |
Lithuania |
Sweden |
Italy |
Croatia |
Malta |
Austria |
Spain |
Czech Republic |
Poland |
Denmark |
Netherlands |
Estonia |
Portugal |
Greece |
Belgium |
Finland |
Romania |
Cyprus |
Remarks:
No delivery service is available for European Affiliated Islands.
3. Estimated Delivery time:
1) We offer European express transportation and estimated delivery time is as following:
Transportation Method |
Destination Country |
Estimated Delivery time |
Express Transportation |
UK |
9-13 working days |
France |
11-13 working days |
|
Germany |
11-15 working days |
|
Italy |
11-15 working days |
|
Spain |
11-15 working days |
|
Netherlands |
11-15 working days |
|
Belgium |
11-15 working days |
|
Luxembourg |
11-18 working days |
|
Ireland |
11-18 working days |
|
Bulgaria |
11-18 working days |
|
Croatia |
11-18 working days |
|
Czech Republic |
11-15 working days |
|
Estonia |
11-18 working days |
|
Finland |
11-18 working days |
|
Hungary |
11-15 working days |
|
Latvia |
11-18 working days |
|
Lithuania |
11-18 working days |
|
Malta |
11-18 working days |
|
Poland |
11-15 working days |
|
Portugal |
11-18 working days |
|
Romania |
11-18 working days |
|
Slovakia |
11-15 working days |
|
Slovenia |
11-18 working days |
|
Sweden |
11-15 working days |
|
Austria |
11-15 working days |
|
Denmark |
11-15 working days |
|
Greece |
11-18 working days |
|
Cyprus |
11-18 working days |
Note:
a) The estimated delivery time during COVID-19 mentioned above refers to the expected working days after the order is submitted and confirmed. Weekdays do not include Saturdays / Sundays and any public holidays. This estimate is based on normal conditions and does not guarantee delivery time. We are not responsible for any failure or delay in delivery due to any force majeure event (such as natural disasters, bad weather, war and any other events beyond our direct control, such as public holidays and customs issues).
b) The expected delivery time may also vary depending on your location and order source.
2) About Customs Duty/Tariff/Tax:
Duty/Tariff/Tax may apply for imported goods/services and is regulated by the country law. JTMM is not responsible for any duty/tariff/tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied to each country. Please contact local customs for clarity and information.
4. Delivery time for Returns
If you have any after sales issues, please contact our Customer Service directly and they will offer you a solution according to your case, and delivery time is subject to the express carrier.